Does UPS Insurance Cover Stolen Packages?
In today’s fast-paced world, shipping packages has become an integral part of our lives. With the increasing number of packages being sent and received, the risk of theft has also risen. One of the most common questions that come to mind is: does UPS insurance cover stolen packages? In this article, we will delve into this topic and provide you with all the necessary information to make an informed decision.
UPS, or United Parcel Service, is one of the largest package delivery companies in the world. They offer various shipping services, including UPS Worldwide Express, UPS Ground, and UPS SurePost. Along with these services, UPS also provides insurance coverage for shipments, but the extent of coverage for stolen packages may vary.
Understanding UPS Insurance Coverage
UPS offers two types of insurance coverage for packages: UPS Capital Insurance and UPS Additional Coverage. UPS Capital Insurance is a standard coverage included in the shipping charges, while UPS Additional Coverage is an optional insurance that customers can purchase for additional protection.
The standard UPS Capital Insurance provides $100 of coverage for lost, damaged, or stolen packages. However, this coverage is subject to certain limitations and exclusions. For instance, if the package is lost, stolen, or damaged due to a third-party act, the insurance may not cover the loss. Additionally, the insurance does not cover packages valued over $100 or shipments made to or from certain countries.
On the other hand, UPS Additional Coverage offers more comprehensive protection. This insurance can be purchased for an additional fee and provides coverage for the full value of the package, subject to certain exclusions. The exclusions may include acts of God, war, and certain prohibited items.
How to File a Claim for a Stolen Package
If you believe that your package has been stolen, it is important to file a claim with UPS as soon as possible. Here are the steps to follow:
1. Contact UPS customer service and report the theft.
2. Provide the tracking number and description of the package.
3. UPS will assign a claim number and instruct you to provide proof of loss, such as a police report or surveillance footage.
4. Once the claim is approved, UPS will process the payment for the lost or stolen package.
Preventing Package Theft
While UPS insurance can provide some peace of mind, it is always better to take preventive measures to avoid package theft. Here are some tips to help you protect your packages:
1. Request a signature confirmation for delivery.
2. Use a secure location for package delivery, such as a front door or porch.
3. Arrange for package delivery to occur when you are home.
4. Consider using UPS In-Home Delivery or UPS Access Point locations for package pickup.
5. Inform your neighbors about your package delivery and ask them to keep an eye out for any suspicious activity.
In conclusion, does UPS insurance cover stolen packages? The answer is yes, but the extent of coverage may vary. While UPS Capital Insurance provides basic coverage, UPS Additional Coverage offers more comprehensive protection. However, it is always advisable to take preventive measures to avoid package theft altogether. By understanding the insurance coverage and taking necessary precautions, you can ensure a smoother and safer shipping experience.
